Usually yes. Some companies prefer their own staff to prepare the plans and for us to audit them.
We like to carry out a free short survey by phone or at your site to find out your needs, agree the requirements and build a programme to deliver which fits your timescale and budget.
In some cases yes — usually on a part time basis. This can save the salary and overheads of a full time manager. In some instances we can help you to find the right person or define the job description that fits your needs.
It can be done in about three months. But assessors need to see that the Client Company is producing consistently good results and is seeking to further improve its goods and services. For that reason we prefer to work alongside the client and to design a programme that suits their needs. Their attitude and drive to improve is all important. Changes often need to be embedded first to act as a spring board to achieve the next level of improvement.
It depends on the needs of the clients. We only recommend UKAS accredited Certification Bodies. If cost is an issue we will recommend the nearest to our client. If specialist knowledge of an industry or geographical area is required we will check with the Certification Bodies and UKAS the UK Accreditation Service to find a suitable assessor.
If the client carries out the programme of work we recommend it is 100%
It is often useful to have a prompt or to have someone who can quickly draft a procedure which reflects what the customer is doing to satisfy the requirements of the standard.
We will provide experienced Managers who are qualified Lead Assessors to act as Chairman or Secretary to the meetings
We design courses to suit the needs of the client — training on site or at a convenient location close to the customer.
We provide the documentation or use the client’s system
We use ranges of software to suit our clients’ requirements
We have simple templates and links to HR specialist companies for complex issues
You tell us what you do and we will draft material